Don't see WJXT on your TV? Here's why & what you should do

Dec 10, 2024

WJXT is set to upgrade its broadcast to a NEXTGEN TV signal starting on Tuesday, Dec. 10, 2024, at 10 a.m.

NEXTGEN TV will be delivered by an over-the-air signal and requires an antenna. It can help reduce or eliminate costly subscriptions by providing more channels to choose from for free.

** Important Note: If you do not use an antenna and you watch television through a cable, satellite or streaming service, no action is required.

For antenna users:

The most important thing to know if you watch television with an antenna is that you have to rescan your channels after 10 a.m. on Tuesday, Dec. 10, 2024, to continue watching local TV, like WJXT. (Access through your TV settings. Read more about it here.)
To receive the full NEXTGEN TV experience, you must have an internet-connected NEXTGEN TV-enabled television (**or a NEXTGEN TV converter box) and use an antenna.

Tips for rescanning for all antenna users

You need your TV remote to rescan. The process could vary depending on the brand of television that you have. Find the settings or menu option and look for menu options like “Channels,” “Rescan,” “Autotuning,” “Add Channels,” or “Antenna.” If you’re not sure how to rescan your antenna, the FCC has a helpful chart that provides step-by-step instructions for several television brands.

If after a rescan, you still don’t see your local channels, move your antenna and rescan again.

Flat panel or square antennas don’t seem to work very well.
It is best to get an outdoor antenna but if that isn’t possible, rabbit ears or a newer antenna might help.
Try moving your indoor antenna near a window to help reception.

My outdoor antenna isn’t working, what should I do?

We DO NOT recommend that anyone get on a ladder or on their roof to adjust their outdoor antenna. Instead, please call the person who installed it for you and have a professional do it.

I want to get an outdoor antenna. Who should I call?

It may not be easy to find a qualified person to install your antenna. Please look for a professional service.

I want to buy a new antenna. What should I look for?

If you buy a new antenna, make sure you get a receipt and that you’re able to return it for a refund or exchange if it does not work in your home. Again, flat panel or square antennas are not ideal because they may not pick up enough of the signal. The best antennas are outdoor antennas on a pole. (See above for installation options.) You can also get a new indoor antenna. It needs to receive both UHF and VHF signals. Be sure to rescan your new antenna after you install and connect it.

I’ve lost my TV remote control. How do I rescan?

If you do not have a TV remote control, you may not be able to rescan. You may need to contact your TV manufacturer for a replacement.

How else can I watch WJXT?

You can watch WJXT over-the-air with an antenna, with a cable or streaming service or you can stream News4JAX’s local programming for free on most smart TVs, streaming devices and even your phone on News4JAX+. Get more information about our streaming apps here.

I still need help!

Please use our WJXT Help Center if you have issues. If you are still having trouble tuning in to News4JAX, you can call 904-399-4000.